Tech issues? 

If you have computer issues or technology problems, please follow the steps outlined on this page.


Stephanie Weds

  • Your teachers are here to help!  Please message them via email, call (515) 242-8483 or text through Microsoft Teams for a response.
  • You can also call the Student Tech Help Desk at 515-242-8221. 

Come to the Virtual Campus Student Cafe: 

An online school is a brand new experience for most students. We understand this, and have taken action for further assistance. Whether that be a Canvas/online issue, navigation through the virtual system, understanding directions in a specific course, or if you would like 1 on 1 help from your teacher about a certain topic or problem you just don’t understand.

  • What: Virtual Campus Student Cafe is a quiet work space for students to work independently or to meet with staff by scheduling an appointment/meeting. 
  • When: Message teachers in Microsoft Teams to set up a virtual or in person meeting.
  • Where: Central Campus, 1800 Grand Ave,  Des Moines, IA  (515)242-8483
  • Who Can Come: Students are welcome at our Virtual Campus Student Cafe.