Technology Issues & Troubleshooting

If you have computer issues or technology problems, please contact follow the steps indicated below:

1. First, reach out to your advisory teacher. If it is a minor technology issue, your advisory teacher could help. If it is beyond their level, they will direct you to the next step.
2.  Call the Technology Help Desk: 515-242-8161.
3. Take your device into the Technology Department @ 1915 Prospect Road, Des Moines, IA to swap out for a new device immediately Mon-Fri 8:00-4:00

You may do any of these steps at your own account. For instance, you could chose to skip the first two steps and bring it directly into the Technology Department!

Thanks for following these technology troubleshooting directions to make this a smoother process!